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Messenger/Courier  What They Do

Just the Facts


Picks up and delivers messages, documents, packages, and other items between offices or departments within an establishment or directly to other business concerns, traveling by foot, bicycle, motorcycle, automobile, or public conveyance.

This career is part of the Business Management and Administration cluster Administrative Support pathway.


A person in this career:

  • Walks, rides bicycles, drives vehicles, or uses public conveyances to reach destinations to deliver messages or materials.
  • Loads vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods.
  • Receives messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person.
  • Unloads and sorts items collected along delivery routes.
  • Plans and follows the most efficient routes for delivering goods.
  • Delivers messages and items, such as newspapers, documents, and packages, between establishment departments, and to other establishments and private homes.
  • Sorts items to be delivered according to the delivery route.
  • Obtains signatures and payments, or arranges for recipients to make payments.
  • Records information, such as items received and delivered and recipients' responses to messages.
  • Checks with home offices after completed deliveries to confirm deliveries and collections and to receive instructions for other deliveries.

Insider Info

Dig into the details and check out what people in this job have to say about their work.



Working Conditions and Physical Demands

People who do this job report that:

  • You would often handle loads up to 10 lbs., sometimes up to 20 lbs. You might do a lot of walking or standing, or you might sit but use your arms and legs to control machines, equipment or tools.
  • Work in this occupation involves bending or twisting your body more than one-third of the time
  • Work in this occupation involves use of protective items such as safety shoes, glasses, gloves, hearing protection, a hard hat, or personal flotation devices
  • Exposure to pollutants, gases, dust, fumes, odors, poor ventilation, etc.
  • Conditions are very hot (above 90 F) or very cold (under 32 F)
  • Work in this occupation involves using your hands to hold, control, and feel objects more than one-third of the time
  • Work in this occupation requires being inside most of the time
  • Sound and noise levels are loud and distracting
  • Work in this occupation requires being outside most of the time
  • Work in this occupation involves making repetitive motions more than one-third of the time
  • Work in this occupation involves standing more than one-third of the time
  • Work in this occupation involves walking or running more than one-third of the time

Working in this career involves (physical activities):

  • Judging how far away an object is, or which of several objects is closer or farther away
  • Seeing clearly at a distance
  • Seeing clearly up close
  • Speaking clearly enough to be able to be understood by others
  • Identifying and understanding the speech of another person

Work Hours and Travel

  • Regular working hours and limited travel

Specialty and Similar Careers

Careers that are more detailed or close to this career:

  • Courier --
  • Driver --
  • Laboratory Courier -- Safely transports laboratory specimens, various equipment, laboratory supplies, patient reports and similar objects between hospitals and outreach clients.
  • Mail Carrier --
  • Mail Clerk --
  • Mailroom Courier --
  • Messenger --
  • Security Messenger --
  • Transporter --
  • Vehicle Delivery Worker --