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Non-Retail Sales Workers Supervisor

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High school preferred +

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What They Do

First-Line Supervisors of Non-Retail Sales Workers Career Video

Directly supervises and coordinates activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.

This career is part of the Marketing cluster Professional Sales pathway.

A person in this career:

  • Confers with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
  • Listens to and resolves customer complaints regarding services, products, or personnel.
  • Provides staff with assistance in performing difficult or complicated duties.
  • Monitors sales staff performance to ensure that goals are met.
  • Formulates pricing policies on merchandise according to profitability requirements.
  • Hires, trains, and evaluates personnel.
  • Analyzes details of sales territories to assess their growth potential and to set quotas.
  • Attends company meetings to exchange product information and coordinate work activities with other departments.
  • Prepares sales and inventory reports for management and budget departments.
  • Plans and prepares work schedules, and assigns employees to specific duties.

Working Conditions and Physical Demands

People who do this job report that:

  • You would sit most of the time. There's some walking and standing. You may have to lift and carry things like books, papers or tools weighing 10 lbs. or less.
  • Work in this occupation requires being inside most of the time
  • Work in this occupation involves sitting more than one-third of the time

Working in this career involves (physical activities):

  • Seeing clearly at a distance
  • Seeing clearly up close
  • Speaking clearly enough to be able to be understood by others
  • Identifying and understanding the speech of another person

Work Hours and Travel

  • Regular working hours and limited travel

Specialty and Similar Careers

Careers that are more detailed or close to this career:

  • Area Sales Manager
  • Branch Manager
  • Director
  • District Sales Manager
  • Inside Sales Manager
  • Manager
  • Outside Sales Manager
  • Sales Manager — Plans, organizes, directs, controls and evaluates the activities of establishments and departments involved in commercial, industrial, wholesale and e-business sales.
  • Sales Supervisor
  • Vice President of Sales