Expand mobile version menu

Telemarketer

salary graphic

AVG. SALARY

$30,040

education graphic

EDUCATION

No standard requirement

job outlook graphic

JOB OUTLOOK

Decreasing

What They Do

Telemarketers Career Video

About This Career

Solicits donations or orders for goods or services over the telephone.

This career is part of the Marketing cluster Professional Sales pathway.

A person in this career:

  • Contacts businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.
  • Delivers prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation.
  • Explains products or services and prices, and answers questions from customers.
  • Obtains customer information such as name, address, and payment method, and enters orders into computers.
  • Records names, addresses, purchases, and reactions of prospects contacted.
  • Adjusts sales scripts to better target the needs and interests of specific individuals.
  • Obtains names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
  • Answers telephone calls from potential customers who have been solicited through advertisements.
  • Telephones or writes letters to respond to correspondence from customers or to follow up initial sales contacts.
  • Maintains records of contacts, accounts, and orders.

Working Conditions and Physical Demands

People who do this job report that:

  • You would sit most of the time. There's some walking and standing. You may have to lift and carry things like books, papers or tools weighing 10 lbs. or less.
  • Work in this occupation requires being inside most of the time
  • Work in this occupation involves sitting more than one-third of the time

Working in this career involves (physical activities):

  • Speaking clearly enough to be able to be understood by others
  • Identifying and understanding the speech of another person

Work Hours and Travel

  • Regular working hours and limited travel

Specialty and Similar Careers

Careers that are more detailed or close to this career:

  • Telemarketing Sales Representative
  • Telephone Sales Representative (TSR)
  • Telephone Service Representative (TSR)
  • Telesales Representative
  • Telesales Specialist