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Hospital Administrator

Real-Life Activities

Real-Life Decision Making

You have just been hired as the chief operating officer of an 800-bed hospital in California. The board is looking for a long-term plan to help it through the next decade.

You review all the hospital's programs and conclude that the hospital's mental health and substance abuse center isn't as good as others in the field. It is a very labor-intensive department. Patients are often hospitalized for weeks or months.

To be really good, it will need more resources. You have to decide whether to revamp the center, leave it as it is, or close it and dedicate more resources to departments that are already doing well.

What do you do?