Expand mobile version menu

Glazier

salary graphic

AVG. SALARY

$47,640

education graphic

EDUCATION

High school (GED) +

job outlook graphic

JOB OUTLOOK

Stable

Real-Life Activities

Real-Life Decision Making -- Solution

You hire professional scaffolders.

You finish the job safely by using the sturdier scaffolding. However, the customer flips out upon receipt of the bill. It's hundreds of dollars higher than expected.

If they had hired a larger glass company with its own, better scaffolding, they could have saved a bundle. They feel ripped off. You've lost future business with them and hurt your reputation.

Glazier Jim Brooks chose to turn down the job. "We always put safety first, and that's why we've turned down jobs such as that," Brooks says. "We would have to hire scaffolders ourselves, and that costs a heck of a lot of money. It's not necessary for the customer to pay that outrageous kind of money, so you just tell them that, outright."