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Real-Life Communication -- Solution

Here's what you could say:

"This is a step-by-step explanation of the treatment I used to restore your portrait. First, I repaired the tear on the lower right-hand corner by filling in and painting the area.

"Then I removed the painting from its poor strainer and gave it a strip lining (a lining on the edges of the painting) because the edges were worn and torn. It was then re-stretched on a new stretcher, and given a new walnut frame.

"In addition, I used a backing board and new hanging hardware. I also cleaned the painting by removing the marks and dirt on it with a reversible solvent.

"In the future, to keep this portrait in the most pristine condition you should place it away from a window where light is constantly shining on it. It should be also placed where it is not too dusty or dirty.

"When dust gets on your portrait, use a duster to clean it off. If for some reason dirt gets on the portrait, use a soft but slightly damp cloth to clean off the mark. Overly damp cloths or abrasive materials might scratch the paint, so be careful."