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Elevator or Escalator Installer/Repairer

Real-Life Activities

Real-Life Decision Making -- Solution

You make the call yourself and then try to force open the elevator.

The best scenario would be that the building manager could call for help while you tried to open the doors, but he is panicking and is unable to do the simplest of tasks. It is most important that the person inside the elevator gets the proper medical attention he needs.

As an elevator repair technician, even if you open the doors, you aren't going to be able to provide that kind of care. You need a medical attendant on the scene.

According to Ronnie Race, elevator entrapments rarely occur; however, when an elevator fails to let people out, it must be repaired. Race says that he regularly makes important decisions about which parts to fix and how to do it best.