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Arbitrator, Mediator, or Conciliator

Real-Life Activities

Real-Life Decision Making

You have decided to work independently as a mediator. You have just begun your new business. You are unable to hire any staff, so you are responsible for all aspects of your mediation business. You need to cut costs and budget accordingly. Keep in mind that your clients, the courts and your budget must all be satisfied with how things were handled.

Time management is the key to deciding which things have the most priority. Mark Portman says that a basic tool that comes with him to every mediation is his calendar. "Decision making and time management are also important parts of my work as a mediator," he says.

You have been given a mediation case between an employee and an employer. It turns out that you are spending as much time on the mediation as you are on the office duties. The papers have to be drafted and submitted to the court by the end of the week, but you have fallen behind on your filing and bookkeeping.

You have not finished meeting with your clients. You must also get up to date on your billing. There are papers piling up on your desk that need to be filed.

How do you prioritize your work?