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Legal Secretary/Administrative Assistant

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AVG. SALARY

$42,020

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EDUCATION

Post-secondary training +

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JOB OUTLOOK

Decreasing

Real-Life Activities

Real-Life Decision Making -- Solution

You give the names to the person on the telephone.

If the caller is the client, he has every right to that information. But it's probably not your place to be giving them out -- especially over the phone.

What if it's not really the client calling? The damaging information could make its way into the media or into the hands of the prosecution. Either way, it severely harms the client's case.

Carol Wilson is the director of certification at Legal Secretaries International. "As a matter of fact, all day long a legal secretary has to make decisions," she says. "There [are] judgment calls that have to be made all the time."