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Real-Life Activities

Real-Life Communication

Your city government is thinking about closing down a homeless shelter in a certain area of town. They have asked you to research and deliver a report regarding how closing the shelter will affect crime rates in your city.

You have examined statistics from other communities, studied reports, analyzed the history and interviewed various stakeholders (such as police, anti-poverty groups and alcohol and drug counselors). Now your report is ready to go.

You are expected to deliver your report at a committee meeting two days from now. You have been told that you must not discuss the report with anyone prior to the meeting. If some committee members learn about the report before the others do, there will be problems. Therefore, it is important that all parties hear about it at the same time.

This morning, you receive a phone call from the city manager. She is being called out of town on a family emergency and will not be present at the meeting. She asks if you can tell her the key points of your report now so she can do some thinking about the recommendations while she is away.

Which of the following responses do you use, and why?

  1. No way, lady. You know the rules. I don't say a thing until I'm at the meeting.
  2. Well, um, I guess it would be OK. I'm not really supposed to, but since it's you and you have a legitimate reason to miss the meeting, I'll tell you the highlights now.
  3. Er....Gosh, I'd really like to....I'm really sorry, but if I tell you now, some of the others will be ticked. You know how cranky those people are...
  4. I'm sorry to hear of your family emergency, and I understand how you would like to be able to mull over the findings while you're away. But I am obligated to present the findings to all committee members at the same time. Discussing the report with you now could leave us both vulnerable to criticism later.