Real-Life Decision Making -- Solution
You tell her you'll replace the entire department with computers.
You smile back at Veronica and tell her she can replace all the workers with computers. The company ends up following your advice. Within a few days, all the workers in that department have been replaced.
Veronica calls you back one month later.
"We haven't got a thing done in the past month," she cries. "We've had to hire on people to watch over the computers to make sure they work properly. It's awful!"
You say you're sorry and tell Veronica you'll try to help.
She hangs up on you.
Automation consultants must be decisive, says Steve Thomas. He is an automation consultant. "You're always having to choose between alternatives," he says. "Do want to go with NT? Do you want to go with Novell? Or are you going with a wired network system, a dial-up network system, a wireless bridge?"
And the consequences of an error can be costly since hardware and software changes can be rather expensive. "You can spend a lot of money on stuff that doesn't work," he says.