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Grain Elevator Operator

Real-Life Activities

Real-Life Communication -- Solution

Here's what you could say:

"Mr. Jones, I am not able to offer you the deal you are asking for. But please sit down over here and let me talk this over with you. There are other possibilities here. We have several programs and I think we might be able to find one that would be good for you and good for us."

You sit with the farmer and begin showing him the other programs.

"It's very important that elevator operators be able to make good common sense decisions and that [they] can communicate well with our customers. We don't want people to just follow the rule books blindly," says Byron Ulery. He is president and CEO of a grain co-op.

"It's the people that can reason things out on their own and show good people skills that move up the ladder into management positions."