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Real-Life Activities

Real-Life Decision Making -- Solution

You lower the price.

You would lose a small amount of money under this option. How? If she did not give you the material, you would have had to buy it. You might have been able to get it a lower price and make some profit on it.

But if you don't lower the price and insist on full payment, you run the risk of damaging your own reputation, since the client may paint you as unreasonable and expensive. "You sort of have to protect your reputation," says Wichern.