Real-Life Decision Making -- Solution
You go for it and try to get the tickets.
You figure it's worth a shot. If you fail, you'll know you gave
it your best shot. But if you succeed, you've got the inside track on
a very sweet client. You tell Mr. Bighead you'll find his tickets and
resignedly hang up the phone.
You call possible sources for hours. Each phone call you hear the same
thing, "No way do I have those kind of tickets to sell. Especially not so
close to the Stanley Cup." After two hours of searching, you start to panic.
You didn't want to admit defeat and have to call Mr. B. You figure this
is your only shot at an important client.
Finally, a phone call comes in. A voice mail you left earlier has finally
paid off. "I've got some tickets for you," he said. "You caught me at
a good time -- I was going to sell them somewhere else." He has four tickets,
great seats and he will sell them all at $150 over cost. Perfect.
You call Mr. Bighead and tell him his Stanley Cup tickets are safely secured.
Four hours after you started, you're driving to Mr. B.'s office,
tickets in hand. Mr. Bighead pays for the tickets, starts to walk away and
says, "We've got 20 investors and their spouses flying in next month.
They all need tickets for the ballet -- good seats. Also, I know Pam at Corporate
Clones needs a good ticket broker. I'll put in a good word for you. Think
you can handle that?"
Handle that? You bet! You succeeded in gaining a new, powerful client plus
a fabulous referral. You may not have made much money this time, but you'll
be earning rewards for years to come.
"I've been paged in the middle of the night. Many clients have my
home phone and beeper. This is not a 9-to-5 job at all," explains ticket broker
Cindy Aquaro.
Congratulations! You got the client!