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Telemarketer

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AVG. SALARY

$30,040

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EDUCATION

No standard requirement

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JOB OUTLOOK

Decreasing

Real-Life Activities

Real-Life Communication

Telemarketers spend their time at work making routine telephone calls. They use standard scripts and have set procedures for calls. Telemarketers must have a good working knowledge of the organization's products, services and goals.

You are a telemarketer working for a wildlife protection organization. You need to effectively get across the point of your call and convince people to donate money.

"Communication is everything. We have a basic script of what to say, but you don't want to sound like you're reading off a computer screen, so everyone makes it their own. They put a little bit of different info in it (more or less than what's on the screen), and say things their own way," says Meghan Zugibe. She is a telemarketer in Rockland County, New York.

Here is what is on your script:

I am calling to give you the ability to save wildlife and the places they live. It is estimated that as many as 24 species around the world become extinct every day. We must act now! As a monthly donor, your donation to Save the Wildlife will make you a partner with our professional conservation staff.
You can start every day knowing you will be helping to save wildlife at risk. Are you ready to say "yes" to saving wildlife? Do you have a few moments to learn more about how your monthly donation will help wildlife, and the benefits you will gain from your donation?
How would you change the script to make it your own?